Articles in this section

• The customer would like their products delivered to a different address from the one given on their loan agreement, is this ok?
• How do you process refunds or cancellations?
• Who do I call if I need assistance?
• Is it difficult to administer?
• Do I need a license to offer consumer credit?
• Does a customer have to re-apply for a new loan if they want to buy more items with finance?
• How do I ensure you provide my customers with a high level of customer service?
• What happens if a customer's application is declined?
• How easy is the application process for my customers?
• Is there any risk of bad debt?