No. There is no need to do anything differently. We take full ownership of the loan and undertake all communication relating to the credit agreement throughout the loan period. We provide you with access to a secure online MIS tool so you can keep track of orders and obtain real time reporting.
Articles in this section
- The customer would like their products delivered to a different address from the one given on their loan agreement, is this ok?
- How do you process refunds or cancellations?
- Who do I call if I need assistance?
- Is it difficult to administer?
- Do I need a license to offer consumer credit?
- Does a customer have to re-apply for a new loan if they want to buy more items with finance?
- How do I ensure you provide my customers with a high level of customer service?
- What happens if a customer's application is declined?
- How easy is the application process for my customers?
- Is there any risk of bad debt?