This statement is intended for all customers who have an active Newway Beauty Concept Ltd finance agreement, which includes Smooth You. No other customers are affected by this statement.
Since our last statement, dated 28/02/19, detailing our new treatment provider, Therapie, we are pleased to announce we are making progress with contacting customers concerned and many are now receiving the alternative treatments from Therapie. We have options available to customers in relation to their active finance agreement.
We apologise that we haven’t personally contacted all customers concerned but we are working endlessly to make this happen. We encourage any customer who wishes to discuss the options available further, to contact us on 03333 444 224. We have a specialised team dealing with the matter.
We appreciate this has taken some time and has not been a quick process
We thank you for your patience and understanding.